60% of today’s business is done over a meal.
…and we can no longer assume that employees come to an organization equipped with a dining etiquette “toolbox”. Table manners and social grace are no longer taught at the family dinner table, leaving employers to handle that task.
Research from Harvard University, The Carnegie Foundation and The Stanford Research Institute shows that “Technical skills account for only 15 % of the reason a person gets a job, keeps a job, or advances in a job; and the rest comes from “people” skills such as etiquette and communication.”
Show your New Hire’s the lay of the land Gracious Guest Arrives
- Introduction to Strategic Dining: Being a Gracious Guest
- Interactions 101: Networking for Newbies
- Transition Tools: The Conversion from Campus Life to Corporate Life
- Common Courtesies in Corporate Culture
- Etiquette Expectations at the Office
The Seasoned Host
Many business meals fail to justify the cost in time and money- changing this paradigm positions you for career success.
An understanding of dining etiquette, the restaurant environment, and specific role expectations at the table will result in confidence and ease at a business meal. A savvy diner can zero in on building rapport instead of worrying about what to order, or when to start talking business.
- Preparation:11 ways to be proactive and impress.
- Leading The Meal: Responsibilities of the host.
- Empowering The Host: make the most of the inherent “home field advantage.”
- Fundamental Differences: Sensitivity to cultural, generational, and gender differences.
- Restaurant Faux Pas: There are certain things that should never be done at a restaurant.
- When Things Go Wrong: No matter how prepared you are for a business meal, things inevitably go wrong. Learn how to gracefully handle these situations.
GTM Strategic Dining workshops have been summed up as:
“Peter Drucker meets Julia Child meets Miss Manners”.