60% of today’s business is done over a meal.
Career Professionals are expected to dine out from the time they begin interviewing for jobs until their retirement party, yet people seldom take advantage of the business meal.
Like driving a car, you can’t read a manual and become an expert. Dining for business brings together many moving parts – like handling flatware gracefully, listening to conversation, adding your two cents without your mouth full, AND keep pace with your fellow diners.
…and we can no longer assume that employees come to an organization equipped with a dining etiquette “toolbox”. Table manners and social grace are no longer taught at the family dinner table, leaving employers to handle that task.
An understanding of dining etiquette, the restaurant environment, and specific role expectations at the table will result in confidence and ease at a business meal. A savvy diner can zero in on building rapport instead of worrying about what to order, or when to start talking business.
Prepare Your Employees to Thrive
The Gracious Guest.
People choosing careers in professional services will be expected to dine out for business from the time of interviewing out of college until retirement.
Interactive workshops for interns and new hires focusing on soft skills expected to be demonstrated when in the presence of colleagues, managers and clients.
- Tabletop Navigation: Mechanics of the table are explored and explained – from the basics to the culturally-complex.
- The Players and their Roles: Understand the protocol and expectations of the business meal from all points of view
- Awkward Moments: The difference between business dining and casual dining is nuance. Awareness of the details enables a diner to stand out a seasoned.
- When Things Go Wrong: No matter how prepared you are for a business meal, things inevitably go wrong. Learn how to gracefully maneuver through these situations.
- Building Rapport: The most important part of the business meal is building rapport. How to do this when you’re not center stage takes premeditation and mindfulness.
- Following Up: The most important part of a business meal!
The Seasoned Host
Many business meals fail to justify the cost in time and money- changing this paradigm positions you for career success.
The host of the business meal holds a coveted position as director of the meal. When this is done artfully, guests walk away impressed and directed to the outcome the host desires.
- Preparation: 11 ways to be proactive and impress.
- Leading The Meal: Responsibilities of the host.
- Empowering The Host: make the most of the inherent “home field advantage.”
- Fundamental Differences: Sensitivity to cultural, generational, and gender differences.
- Restaurant Faux Pas: There are certain things that should never be done at a restaurant.
- When Things Go Wrong: No matter how prepared you are for a business meal, things inevitably go wrong. Learn how to gracefully handle these situations.
GTM Strategic Dining workshops have been summed up as:
“Peter Drucker meets Anthony Bourdain meets Miss Manners”.